We are now looking to recruit hardworking, articulate individuals to join our Client Servicing Administration teams where you will play a key role in providing our award-winning service to our customers. For hard working individuals, there are excellent career development opportunities available.
We have big growth plans with multiple opportunities available across a variety of teams and inductions will take place for these roles fortnightly.
Working in our Exchange Quay, Manchester office day to day responsibilities include processing customer requests, handling financial transactions, producing letters and emails, working efficiently with our internal systems and maintaining accurate records on our databases and resolving customer queries via phone and email.
Knowledge & Experience:
You will have a minimum of 5 GCSE’s grades 9-4 (A*-C) or equivalent including Maths and English.
Excellent numerical ability
Strong communication skills, both written and verbal.
Competent IT skills including experience working with Excel
Ability to work to deadlines and under pressure, at times unsupervised
Experience of financial services, or a keen interest in it, is desirable
Our perks and benefits:
Starting salary of £25,400 – £27,400 (depending on financial services experience)
Starting holiday entitlement of 25 days, increasing up to 31 days with length of service and a holiday buy and sell scheme
A choice of pension schemes with matched contributions up to 6%
Discretionary bonus scheme
Annual free share awards scheme
Buy As You Earn (BAYE) Scheme
Health Cash Plan – provided by SimplyHealth
Discounted private healthcare scheme and dental plan
Free on-site gym providing a wide range of free classes
Employee Assistance Programme
Bike loan scheme
Sick pay+ pledge
Enhanced maternity, paternity, and shared parental leave
Discounted nursery fees at Kids Planet on Exchange Quay
Loans for travel season tickets
Death in service scheme
Paid time off for volunteer work
Charitable giving opportunities through salary sacrifice
Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
Parking at Exchange Quay (Subject to availability)
Personal development programmes built around you and your career goals, including access to personal skills workshops
Ongoing technical training
Professional qualification support
Talent development programmes
Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
Monthly leadership breakfasts and lunches
Casual dress code
Access to a range of benefits from our sponsorship deals
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